The Tapestry Audio Response Promise: Tapestry Audio endeavors to respond to EVERY inquiry as quickly as possible. We promise that you will receive a reply within one business day of your inquiry. Though the answers to some questions may take a bit of time to obtain, you will know that your email has been received, and that someone is working on your behalf.
(**NOTE** Tapestry Audio business days are Monday-Friday)
Allow us to serve you efficiently by choosing the best contact point below:
Please use this email address for: General inquiries, questions not answered in the product info pages or FAQ tab, shipping inquiries, general business inquiries, etc.
Please use this email address for: ALL inquiries of a technical nature. This includes questions about Tapestry Gear you already own as well as questions regarding gear you may be considering for purchase. (**NOTE** Before contacting Tech Support, PLEASE visit the FAQ page here: http://www.tapestryaudio.com/faq. ☺)
Please use this email address for: ALL inquiries about distributor / dealer pricing, terms, etc. (**NOTE** This address is only for new inquiries. Existing Tapestry Audio distribution partners will receive the fastest and most efficient replies through their assigned account representative.)
Please ONLY use this email address for: TECH or SHIPMENT inquiries where time is critical, such as touring or studio musicians awaiting gear or needing tech support for Tapestry Gear already owned. (**NOTE** Emails sent to the emergency address will be handled in order and as quickly as possible.)